"We suffered a slab leak back in January. Our insurance was not communicating with us at all and we were without water to our home for 3 weeks. We were forced to live in a hotel with our 3 kids without knowing what was going on. Once we hired Floyd, insurance was responsive, decisions were made and we were moving forward and progressing. We are very thankful for Floyd and having him made the process much quicker and relieved us of a lot of stress. Would definitely recommend!"